


DISCLAIMER • RnR Cleaning Services LLC does NOT guarantee the removal of stains such as rust, mildew, or others caused by hard water build-up or lack of maintenance. • All areas are expected to be free of clutter. • Fireplaces must be unused for 72 hours prior to cleaning. • Clients are required to inform Mountain Tidy of items or surfaces needing special care. • We are NOT responsible for damage due to fault and/or improper installation of any item. • We are NOT responsible for any harm caused to animals or people due to our cleaning supplies, we can use supplies provided if needed. • If special care while cleaning is required it is the Clients responsibility to inform RnR Cleaning Services LLC. • All dogs or other pets should be put away during cleanings, we are NOT responsible for their care if you leave them out • All surfaces (i.e. marble, granite, hardwood floors, etc.) are assumed sealed and ready to clean without causing harm. • Furniture on wood floors is assumed to have proper protection. • All important items should be put away during cleanings to prevent any possible accidents • All Clients have 24 hours to contact RnR Cleaning Services LLC with any issues or complaints, after 24 hours all clients accept that we are not held accountable. • We do not offer refunds but do guarantee that we can come back and correct any errors caused by cleaners hired by RnR Cleaning Services LLC. • We cannot guarantee cleanings to be finished by a certain time it depends on the scope of the work if any clients need the cleaners to be finished by a specific time it is the client’s responsibility to inform the company before the cleaning begins. • Payment is due day of service, RnR Cleaning Services LLC only accepts card payment methods from residential clients, and a card is required on our booking form to hold the spot in question. Without a card on file, the spot is not considered reserved.